What to do if Spring Mattress is damaged during shipping?

If the Spring Mattress you have ordered is arrived damaged, please contact RAYSON GLOBAL CO., LTD Customer Service as soon as possible. We will advise you on how best to proceed once the damage has been confirmed and assessed. And when we have confirmed the damage or fault, we will endeavor to repair, replace, or refund items where possible. For fast processing of your return, please ensure the following: retain the original packaging, accurately describe the fault or damage, and attach clear photographs of the damage.

RAYSON, is one of the leading producer and distributor of best quality memory foam mattress in China. Over the years, we have gained years of manufacturing experience. Various in styles, RAYSON's Spring Mattress manufacturer can meet the needs of different customers. RAYSON memory foam and coil spring mattresses meet safety obligations and related standards. Its construction and maintenance strictly meet the safety requirements within the Electricity Safety Regulations. Each production step is strictly checked to guarantee its premium quality. The product features a long service life. Its circuit board adopts high-performance electrical components, minimize the aging effect that caused by long-time working. It is designed according to human mechanics principle.

As long as we sticks to the scientific principles of bonnell spring coil, we will be able to ensure that we will seize the forefront in cooling tufted bonnell spring mattress industry. Inquire online!