What should I do once I receive spring mattress imperfections?2

The first thing for you to do is to contact us. At RAYSON GLOBAL CO., LTD, we have been always adhering to the business principle of "Quality First" and conducting strict quality control on every process. We take pride that we have a promised high qualification rate of our exquisitely-made products. However, due to many reasons like the negligence of our staff and occasional mistakes, there are few imperfections delivered out of our factory along with those high-quality products. Please understand that and we will solve this problem very well. Send us the imperfections and we will replace them to perfectly new products or refund the money on them to you.

RAYSON is well known for the quality of continuous coil spring mattress. We have been one of the leading manufacturer and supplier in China markets for many years. Various in styles, RAYSON's 5 star hotel mattress can meet the needs of different customers. The product runs stably under a wide voltage range. It has passed the power-on test which requires stability under low, high, and nominal voltage range. During the manufacturing, ISO9001:2000 international quality standard is implemented. RAYSON holds open attitude to suggestions for our flex foam mattress from our customers. Each production step is strictly checked to guarantee its premium quality.

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